Kirka Game Privacy Policy — How We Store and Protect Your Information

Kirka game collects certain information at various stages, from account registration through gameplay. The table below clearly explains what data is collected and why.

We do not collect any information beyond what is listed above. Conversations via live chat or email are retained temporarily, solely to help us improve our support quality.

Kirka game uses your data only for specified purposes. It is never used for anything else without your consent.

• Account Management: Login, security verification, and account settings management.
• Payment Processing: Confirming deposits and withdrawals, and maintaining transaction history.
• KYC Verification: Verifying age and identity as required by law.
• Fraud Prevention: Detecting unusual transactions or suspicious activity.
• Customer Support: Reviewing relevant information to resolve your issue.
• Service Improvement: Analyzing usage patterns to personalize your gaming experience.
• Legal Obligations: Sharing data with government or regulatory authorities upon lawful request.

Kirka game may use your data to show you relevant bonuses and offers. You always have the option to opt out.

We never sell your data. However, to keep our services running, we share limited information with a few trusted partners:

• Payment Processors: bKash, Nagad, bank — to complete your transactions.
• KYC Services: Licensed providers that carry out identity verification.
• Game Software Providers: Evolution Gaming, PG Soft — for game operation purposes only.
• Law Enforcement Agencies: When required by court order or for the purposes of an official investigation.
• Security Experts: During system audits — under strict confidentiality agreements.

Kirka game never sells or shares your data with marketing companies, data brokers, or advertising networks.

Kirka game servers are housed in internationally certified data centers, protected by 24/7 monitoring and multi-layer security.

Our security layers:

• Transmission Security: All data transfers are encrypted with 256-bit TLS/SSL.
• Storage Security: Passwords are stored with bcrypt hashing; payment details are encrypted with AES-256.
• Access Controls: Only designated staff can access specific data — enforced through role-based access control.
• Penetration Testing: Independent security researchers conduct system penetration tests twice a year.
• Data Backup: Encrypted backups are taken daily and stored at separate locations.

In the event of a data breach, kirka game will notify the relevant authorities and affected users within 72 hours.

Kirka game uses cookies on its website and app. Cookies are small files stored on your device that help improve site performance.

Optional cookies can be disabled at any time through your browser settings. Please note that disabling cookies may affect the functionality of certain features on the site.

Kirka game guarantees the following rights over your data:

• Right to Access: You can request access to the information we hold about you at any time. We will respond within 30 days.
• Right to Rectification: To update incorrect or outdated information, visit your profile settings or contact support.
• Right to Erasure: If you request account closure, all your data will be deleted within 90 days unless we are required to retain it by law.
• Right to Restrict Processing: You may request that your data no longer be used for specific purposes.
• Data Portability: The right to receive a copy of your data in a machine-readable format.
• Right to Opt-Out: Opt out of marketing communications at any time.

Kirka game is strictly not intended for anyone under the age of 18. We do not knowingly collect or store any data from minors.

Age is verified at registration. The KYC process confirms age via NID or passport. If we discover that a minor has created an account by any means, the account will be immediately suspended and all associated data deleted.

This Privacy Policy may be updated from time to time due to changes in kirka game's operations or applicable laws. You will be notified via email or in-app notification before any significant changes take effect.

The effective date of any changes will be displayed at the top of this page. Continuing to use the platform after changes have been made will be considered acceptance of the updated policy.

For any privacy-related enquiries, please contact us:

• Data Protection Officer: dpo@kirkagame.com
• General Support: support@kirkagame.com
• Live Chat: 24/7 on the website or app